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Third Party Cyber Quality Assurance Manager (Work at Home)


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Third Party Cyber Quality Assurance Manager (Work at Home)

Description As a Corporate Security and Resilience Manager at Citizens Bank you'll lead an expert team of analysts performing Third Party Cyber Quality Assurance on the vendor assessments that the team completes within the Citizens Bank vendor population. The Third Party Vendor Assessment function adds value by providing specific business line assurance on vendors, in relation to data protection, customer, financial and reputational risks. This will include managing relationships with the business and vendors, providing robust and challenging insight on business risk and on the adequacy and effectiveness of the control processes in place. In addition, you will manage the delivery of the Third Party Vendor Assessment (TPVA) reviews, providing opinion on the quality of the vendor control environment including identifying issues and subsequently assisting the business to agree on the appropriate action plan to mitigate the risk. As a key member of the leadership team, this role holder will partner with enterprise policy owners to ensure that control sets maintain currency and tackle an ever changing threat environment. In this role, your primary responsibilities will include: Leading a team of analysts at various levels and being responsible for coaching, mentoring and guiding performance and their day to day responsibilities.Leading issue management, facilitating risk and compliance discussions in the resolution of issuesPartnering with Procurement Services operations and Third Party Risk to optimize the vendor end to end process.Optimizing scheduling of TPVA routines including vendor reviews and strategic business reviews Coordinating maintenance of TPVA procedures and process flowsCoordinating vendor related business incident management activities and preparing and cascading associated communicationsCoordinating TPVA efforts supporting business line audit and regulatory exams while overseeing the planning of new and recurring vendor reviews and strategic business reviews.Determining that efforts are not duplicated across the group and appropriately reflect the groups inherent and residual risk models or monitoring guidelines Qualifications Experience and Skills: 5 years or more of management experience3 years or more of experience working with Third Party Assessment ProgramsMinimum of 5 years of experience in an IT Risk, Audit, Information Security or Assurance, and understanding of Audit or Security & RiskDemonstrated experience assessing, identifying and mitigating risk issues early in the process, including the proper allocation and management of such risksProven interpersonal skills both written and verbal to interact with multiple departments and vendors to achieve delivery objectivesStrong organizational and planning skillsStrong experience with Archer tool for Governance Risk and Compliance (GRC) programs.Strong MS Office skills including MS Word, MS Power Point, and MS ExcelStrong thought leadership in Risk Management and ability to act as required Desired Qualifications: Working knowledge of Banking Regulations (OCC, FDIC, FRB)Current banking / financial services work experience Education and Certifications: Bachelor's degree in business or a related field preferredCertified CISA, CISM or CISSP Hours & Work Schedule Hours per Week: 40 Work Schedule: Monday through Friday 8:00AM - 5:00PM Why Work with Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth. Equal Employment and Opportunity Employer/Disabled/Veteran It is the policy of Citizens Bank and Citizens Securities, Inc. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws. Equal Opportunity & Affirmative Action Employer Disabled/Veteran Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries, and Citizens Bank of Pennsylvania. #LI-MF1

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